Tue, 15 Jan 2008

Dreamhost billing cock-up shocks customer bank accounts

As if we needed a good reason to be leery of "automated payments" ...

Customers of the Los Angeles-based web hosting provider Dreamhost awoke to an unwelcome pang in their wallets today. A late-night accounting cock-up caused every customer to be charged a year's worth of truant payments when the wrong date was slipped in its automated billing program.

(link) [The Register]

/Technology | 2 writebacks | permanent link


On 1/15/2008 22:28:00
kathryn wrote


On 1/19/2008 17:24:25
Walter Jeffries wrote


comment...

 
Notes: If you put a <mailto:> link in the URL field your address will not be mangled: this could be a bad idea as your email address could be easily harvested by bots designed for SPAM. The comments field should now format correctly for line feeds and carriage returns: when you hit the 'Enter' or 'Return' keys in your comment it should break to a new line. The text should wrap cleanly. Please let me know if it doesn't. No HTML tags will pass through - entering links seems to be the main cause of comment SPAM. Also, please be sure that Javascript is enabled in your browser before attempting to post a writeback. Sorry for any inconvenience, but this really helps cut down on the amount of comment SPAM I have to deal with.
 
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