07 Jan 2004
Dear Earthlink
As a former subscriber to your service, I can tell you that with the news today of offshoring your call centers to India and the Phillipines, I will NEVER be coming back to Earthlink.

Furthermore, I will do whatever I can to urge others NOT to subscribe to your service, which, while certainly superior to many others, has now placed itself into the company of those who wish to destroy American technical dominance.

Be well, but be gone,
Dave Haxton

The Internet service provider is laying off most of its call-center employees and outsourcing the work to domestic and overseas companies.

(link) [CNET News.com - Front Door]

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